Request a refund for digital games | Xbox Support
WebFind out how to submit a request for a refund for a purchase of digital Xbox content.
Returning items you bought from Microsoft for exchange or refund
WebGet a refund on your subscription; Cancel an order or pre-order; Status of a return and refund; Can't get a refund on apps and games
Get the status of your return or refund - Microsoft Support
WebGet the status of your return or refund. When you request a refund for something you purchased from Microsoft Store, you can track its status online. Not all subscriptions are eligible for a refund. If you were eligible for a refund, you can see the refund status by following the steps below.
How to get a refund on a Microsoft subscription
WebHow to get a refund on a Microsoft subscription. To get a refund on a subscription you purchased from Microsoft, you will need to cancel it first. Once you cancel, you may be eligible for a refund for the unused time on the subscription.
Digital Game Purchase Refund Terms | Xbox Support
WebGet details on the terms and conditions for refunds of digital game purchases on Xbox and the Microsoft Store.
Xbox subscription cancellations and refunds | Xbox Support
WebMar 1, 2022 · Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.
Can I get a refund from Skype? - Microsoft Support
WebAs defined by Skype's refund policy, the nature of a Skype Number means that you use it to receive calls from the moment it's purchased; therefore, no refund can be made for Skype Numbers. Note : If you are unable to complete the verification flow when purchasing a Skype Number for Japan and would like to get a refund, please contact support.
I don’t see a purchase in my order history | Xbox Support
WebIf you’ve already been billed and are unable to cancel, check purchases that may qualify for a refund again to see if your purchase is listed. If you paid with your account balance and don’t see your purchase, you can submit a refund request.
Microsoft Store & billing help
WebOnce you’re ready, book a free online appointment with a product expert to help build basic skills and understand essential features of Surface for Business devices, Microsoft 365, or Windows 11 Pro. Learn about online appointments. Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment ...
Can I get a refund from Skype? | Skype Support
WebSkype refunds can be given for: Subscriptions that haven't been used and haven't expired. Skype Credit that hasn't been used if the refund is requested within 14-days of purchase. Outside of the 14-day period in the EU, refunds are at the discretion of Skype (EU customers only).
Xbox Support
WebXbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.
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