Gorgias

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Gorgias

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Gorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide. See more

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Frequently asked questions

Q:
What is a good customer service response time?
A:
When a customer reaches out to you, you should aim for a first response time of one hour for emails, 15 minutes for social media messages, 40 seconds...
A:
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