Airline elite status is becoming easier to get each year. Here's the best -- and second best -- way to make it happen.

A man who took advantage of a free flight loophole has exposed a big issue, and Jetstar aren’t happy about it.

The U.S. Treasury Department said on Friday it planned to conduct a series of auctions to sell the warrants to purchase stock ...

While terms like “customer experience” and “satisfaction” rely heavily on subjectivity and personal interpretation, certain ...

The Department of Transportation and the Consumer Financial Projection Bureau are turning their attention to airline and ...

Pay for customer service agents will differ depending on the airline. American Airlines has an average salary of $26.42 per ...

Are you curious about getting airline elite status? Here's how most of the perks can be had in other ways, without all the ...

Schedule expert reveals who gets douze points and who gets nul, while Ethiopian Airlines puts on a bigger plane ...

J.D. Power's 2024 airline satisfaction study shows Delta, Southwest, and JetBlue on top. Air Canada ranks last in ...

Low-cost Icelandic airline Play wants to make one lucky winner a tourist for a year with the chance to win free flights, and ...

Here’s why North American travelers are kind of dissatisfied, according to consumer research company J.D. Power’s 2024 North American Airline Satisfaction Study.

The CFPB and the Department of Transportation held a joint hearing centered on customer complaints with credit card and ...