A Deliveroo driver who bit off a customer's thumb in 2022 has been seen delivering food again. At the time of the attack, the rider was working as a substitute using someone else's account. The incident exposes a loophole in the safety of delivery app services.

Deliveroo failed to sack one of its drivers even though she bit a customer's thumb off. This is the harrowing tale of how Jenniffer Rocha, 35, pleaded guilty to grievous bodily harm - biting a customer's thumb off after a row over a pizza - before jumping back on her bike to deliver to more members of the public.