Vacancies and high turnover has resulted in some Wilmington 911 dispatchers earning more in overtime pay than they make in ...

A two-car crash in Cleveland early Monday morning sent three people to local hospitals, according to investigators.Police ...

A bill before Congress would remove the clerical label and classify dispatchers as a "protective service occupation," ...

A rare, natural, event is prompting some Chattahoochee Valley callers to dial 911 when mistaking the sounds of nature for an ...

With their ability to multitask, make split-second decisions, and reassure callers in distress, 911 dispatchers play a vital ...

April 14 through 20 was National Public Safety Telecommunicators Week. The week is just one out of the 52 weeks a year that a small staff in the basement of the Dickinson County Courthouse works 24/7 ...

San Francisco’s 911 computer system crashed for several hours Thursday, forcing dispatchers to resort to what’s called ...

The Department of Emergency Management acknowledged that the current dispatch system is 'end of life.' A new system was ...

Cheektowaga has dropped the residency requirement for police and on Tuesday night, a resolution was passed to change the ...

Lake County Sheriff’s detectives are looking for the man who robbed a Beach Park convenience store at gunpoint.

Washington said the four new 911 operators – hired at a cost of $373,000 – would help prevent burnout and maintain ...

She said the dispatchers who make a long-term career out of it are often introverts who have learned how to shut down certain parts of their personality. When she started, she had been working in ...